Effective Date: 21 July 2026
At SKart, we are committed to providing the best shopping experience to our customers. If you have any complaints, concerns, or grievances regarding our products, services, orders, payments, or website, we encourage you to contact us. We are dedicated to resolving all genuine concerns in a fair, transparent, and timely manner.
You may contact us regarding:
You can submit your grievance through the following channels:
Please provide the following details to help us resolve your concern quickly:
Our team will make every effort to resolve your grievance as quickly as possible.
If additional time is required, we will keep you informed of the progress.
Each grievance is reviewed carefully by our customer support team. Where necessary, we may request additional information or documents to investigate and resolve the issue appropriately.
To ensure timely resolution, customers are requested to:
Providing false or misleading information may result in rejection of the grievance.
If you are not satisfied with the resolution provided by our customer support team, you may request that your grievance be escalated for further review by our senior management.
SKart reserves the right to amend or update this Grievance Redressal Policy at any time. Any changes will be posted on www.skarttrendz.com.
If you have any questions or wish to raise a grievance, please contact us:
We value your feedback and are committed to resolving your concerns promptly and professionally.